Privacy Policy

1. Who we are

Judder Studio LLC ("Judder Studio," "we," "us") is an app and game studio based in Lawrenceville, Georgia, USA. This policy explains how we handle information on judder.studio and in our apps. Some apps may have an additional, app-specific privacy notice, linked from that app's store listing.

2. Information we collect

Information you give us

• Contact details when you email us or join a mailing list, such as your name and email address.
• Account details in apps that have accounts, such as your first name and email address (for example, Kynspace).
• Content you create in an app, such as messages, lists and notes in Kynspace.

Information collected automatically

• Basic device and app information, such as device type, operating system version and app version, to keep apps working.
• Crash reports and performance data, through PostHog
• Usage analytics. For Kynspace

Purchases

In-app purchases are handled by Apple and Google. We never see your full payment details. We use RevenueCat to confirm which purchases are active on your device.

3. Children's privacy

Some of our apps (Bobbleboat, Harf Souq and Qandeel) are designed for children. In these apps:

• We do not knowingly collect personal information from children.
• We do not show third-party advertising.
• Purchases and external links sit behind a parent gate.
• Learning progress is stored on the device.
• In Qandeel, speech recognition runs on the device. Recordings of your child's voice are not sent to us.

If you believe a child has shared personal information with us, contact support@judder.studio and we'll delete it.

4. How we use information

• To provide, maintain and improve our apps and website.
• To deliver app features, such as organizing messages into tasks and lists in Kynspace.
• To respond to messages and provide support.
• To send updates you've asked for. You can unsubscribe at any time.
• To keep our services secure and prevent misuse.

We do not sell your personal information.

5. Who we share it with

We share information only with service providers that help us run our apps, under agreements that limit how they use it:

• Hosting: Virtual Private Server (VPS) on Hetzner
• Email delivery: Resend, Zoho
• Subscription management: RevenueCat
• AI processing for Kynspace features: Google (Gemini), Anthropic (Claude). Message content is sent to these providers to extract tasks and lists.

We may also share information if the law requires it, or as part of a merger or sale of the business.

6. How long we keep it

We keep information while your account is active or as long as needed to provide the service. When you delete your account, we delete your personal information within 30 days, except where the law requires us to keep it.

7. Your choices and rights

You can ask to access, correct or delete your information by emailing support@judder.studio. You can delete your account from within Kynspace. Depending on where you live (for example, California, the EU or the UK), you may have additional rights. We'll respond within the time the law requires.

8. Security

We use reasonable measures to protect your information, including encryption in transit. No system is perfectly secure, so we can't guarantee absolute security.

9. International users

We're based in the United States, and our service providers may process information in other countries.

10. Changes to this policy

If we make important changes, we'll update the date above and let you know in the app or on this site.

11. Contact

Judder Studio LLC · Lawrenceville, Georgia, USA · support@judder.studio